Wake Up and Smell the Competition - They're Closer Than You Think provides what you need to know to compete and win in today's real world. It full of effective techniques, hard skills and real-world solutions to problems plaguing today's businesses and business people. Thousands of executives, managers, sales professionals, entrepreneurs and employees have benefited from Christine's savvy business sense.

Christine's New Book! 

and one of Her most popular presentations...

“ Wake Up and Smell the Competition ” 

On Sales / Business Growth
Adapted for Sales Pros or Business Owners

Forget tough! Today, competition is fierce! Based on the content of Christine's popular book, this program identifies critical success factors for business growth that will to help you increase sales, and gain a true competitive advantage. You will learn skills and techniques to help you win new customers and establish customer loyalty. 

(Can include content from programs below.)

Sales Communication Skills

Highly Interactive Program for Sales Pros,
 Business Owners

“The ART of Influencing Customers to BUY from YOU " 

The ability to influence others is not only and art, but a science. You can win-over today's tough customers and get results faster by understanding and applying the concepts and theories in the "art" of influencing people. Learn how to use a consultative selling approach, respond to objections, build strong customer relationships, obtain more referrals and present your "personal best" with every customer interaction. Christine will help you craft highly effective words and phrases that communicate the "why's" of doing business with your company and the benefits of your product or service. Then, she'll help you make sure these "why's" come across to your customers. (Can include videotaping and coaching if requested)

Managing Change

For Professionals on All Levels 
(Adapted to Group)

For Executives, Managers, Supervisors

"The Chameleon - Leading Through Change” 

If there's one word that captures what is occurring all around us, it's CHANGE. It can be daunting. Nevertheless, we must be responsive to the change as a necessity for survival. We must accept "what is," and "reinvent" ourselves, our companies, and the way we do business. Christine will guide you to lead your organization into a more successful future and excel professionally. 

Optional: “How to Institute Change”  A step by step approach on how to institute change and create an action plan for success. (Selling Power Magazine has published her article "The Chameleon—Selling Through Changing Times." This program can be adapted for sales groups.)

Leadership/Employee Motivation/High Performance

For Executives, Managers, Supervisors, Business Owners

“Creating High Performance Beyond Excellence--Motivating Your Workforce" 

Under-staffing, budget and benefits cuts, lack of opportunity for advancement, constant change, and job stress! All are prevalent in most companies today, causing high levels of job dissatisfaction and burnout. No company can move forward under these conditions and traditional management practices don't work. This presentation focuses on leadership and managerial excellence. It will provide you with methods to reduce job stress, improve management/employee relationships, handle underperformers, and create a culture that breeds high-performance. (Christine helped a Fortune 50 improve their level of job satisfaction by 20%in just 6 months.)

Customer Service, Excellence/Company Image/Future Trends

For Professionals on All Levels

“The Customer of the Future-Will Tomorrow’s Customer Be Yours?" 

You need more than quality products and attractive pricing to win-over today's tough customers. If what you sell or offer is not much different than your competitors, there had better be a BIG difference in the level of service you provide, and in the "total experience" your customer receives when doing business with you. This program will demonstrate how to distinguish your company from your competitors and deliver service excellence on a continuous basis. You will learn how to instill a culture of service excellence in your company, promote word-of-mouth advertising, drive customers to your business, and obtain higher levels of customer loyalty.

Business Growth/Change/Future Trends

For Professionals on All Levels

The futurists are making shocking predictions about things that could affect us in all of our lives. Now is the time for us to take a hard look at reality and prepare ourselves for the future. Learn what mind-sets and attitudes will serve us as professionals and what we must do as organizations to be able to move forward. This program has the right blend of interesting statistics, and direction for future success.