Sara
Blakely
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Founder of Spanx |
About Sara Blakely
Life handed Sara Blakely a lemon, and she made pantyhose. After twice flunking law-school admission tests, Sara channeled her energies into entrepreneurship. Now, she has combined humor, past work experience, determination and a brilliant product insight to build a multi-million-dollar brand of undergarments called
Spanx.
After her LSAT disasters, Sara became a chipmunk at Disney World and then sold fax machines door-to-door in St. Petersburg , Florida . She rose to national sales manager with the office-equipment company, and that was one key to the rest of her future.
“I did standup comedy at night in different cities for fun, because I couldn’t fraternize with the people I was training,” Sara recalls. “One night I was going to be on stage but I couldn’t figure out what to wear under my white pants that wouldn’t show lines. So I cut the feet out of my panty hose. That’s when I had my epiphany.”
A quick, informal focus group of her friends—many of whom also had cut the feet off their hose at one time or another—convinced Sara that she was on the right track.
“I was envisioning a totally different life for myself,” she confesses. “I knew I could sell, and I knew I could be self-employed, and I knew if I could come up with something for the masses instead of fax machines, I’d succeed.”
So Sara geared up. She researched and wrote her own patent for footless pantyhose. She came up with the name “Spanx,” wanting a moniker that was just a little edgy. In keeping, she then came up with the slogan on Spanx packaging, “We’ve got your butt covered!”
Finally, Sara cold-called hosiery mills and department-store chains – and got not only her feet in the door but the rest of her legs, and
Spanx, too. “I called all my friends and begged them to go to Neiman’s and make a fuss over the product and buy them up,” Sara writes on her website. “At just the moment I was running out of friends, Spanx caught on and the rest is history.”
Indeed, now Spanx is for sale at high-end retailers including Saks, Nordstrom and Bloomingdale’s as well as Neiman Marcus. And a diversifying Spanx is beginning to cover customers’ other body parts!
Using the Power of PR
Sara’s marketing mien told her from the get-go that the way to make Spanx a runaway hit would be to create a buzz in the marketplace about it. And from the start, she decided to rely on public relations instead of advertising.
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“As a consumer, I’m so jaded by advertising that I don’t even pay attention to it any more,” Sara explains. “Word of mouth and the media are so much more powerful and believable, so that’s the route I decided to go.”
Just as important, Sara believes, was that she decided to do most of the PR herself—with a PR assistant—instead of hiring an agency. “When I asked the agencies how many placements they could get, and what they would do to get them and the cost, it didn’t seem that they would do anything different or better than I would do. And they would pawn it off to some young girl in a cubicle that I’d never met.
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“I believed so much in my dream that the idea of someone pitching it who maybe hadn’t even worn Spanx just completely freaked me out. So I decided to try the PR myself for awhile.”
That move worked fabulously. Editors and producers were refreshed by the idea of a business owner flacking herself when there clearly was an alternative. And Sara was able to use Spanx’s risqué name and persona, as well as her own disarming sense of humor, to great effect.
She also sent a gift basket of Spanx to Oprah Winfrey, thanking the iconic celebrity for inspiring Sara. “She loved it and made it her product of the year,” Sara says.
Results: Spanx got hit after hit in women’s magazines like Vogue, in business magazines such as Forbes, and on TV venues such as Good Morning America . Sara’s efforts to target celebrities got her endorsements from the likes of Gwen Stefani and Sarah Jessica Parker, as well as Oprah.
“I found out that we’re even a Trivial Pursuit question now,” Sara says. “It’s something like, ‘For what product did an innovative hosiery company come up with the marketing phrase, No more gridbutt’? We’re the answer because of our controlled-top fishnets.”
Sara has never looked back at her decision to focus on PR and disdain for advertising. And Spanx’s success speaks to the fact that she did the right thing!
TOPICS:
- Entrepreneurship
- Fashion
- Public Relations
- Women-owned businesses
- Facing hurdles when starting your
own business
Additional Information on
Sara:
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Sara
Blakely, 33, founder of Spanx, Inc., wanted
footless body-shaping pantyhose to wear with her
cream-colored pants and open-toed shoes but
couldn't find them anywhere. Frustrated
consumer-turned-entrepreneur, Sara took $5,000 in
savings, and in 2000 began her adventure in the $2
billion male-dominated hosiery industry.
Two
years later, with the first pair of footless
pantyhose in hand, Sara cold-called and landed all
of the top retail stores across the country.
Selling more than 50,000 pair in its first three
months from the back of her apartment, Sara
Blakely’s SPANX brand revitalized an industry in
a ten-year slump.
| Name: |
Sara
Blakely |
| Age: |
34 |
| Company: |
Spanx Inc. |
| Location:
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Atlanta
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| Initial capitalization:
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$5,000 from
her personal savings
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2004
revenues
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$20 million
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Since then,
Spanx has developed and launched more than 60 styles and a full line of new
products, all designed to be innovative, comfortable,
slimming, and stylish. With names like Bra-llelujah,
Two Timin' Tights, Power Panties, Slim-Cognito, and
Topless Socks, Turbo Tights, and All The Way,
it’s no wonder Spanx is rolling off the tips of every
fashion savvy woman’s tongue on a regular basis. With
such unique, beneficial products and bright bold
packaging, Spanx continues to capture the eye of fashion
editors, television producers, and celebrity stylists.
Sara and
her brainchild have been featured on The Oprah Winfrey
Show and CNN as well as in the pages of Glamour,
Vogue, People, InStyle, New York
Times, Vanity Fair, WWD and USA
Today. Remaining self-funded and profitable ever since
Sara used her own savings to start the company, Spanx
continues to show increasing profits, proving to be a
classic ""American Dream"" story.
Spanx products are sold at Nordstrom, Neiman Marcus, Saks
Fifth Avenue, Bloomingdales, and other upscale retailers
and boutiques nationwide.
The Spanx
operating philosophy is based on delivering the highest
levels of quality, comfort, and innovation to women - all
with a sense of humor. That emphasis became apparent when
Sara, who moonlighted as an amateur comedian before
founding Spanx, first coined the company’s memorable
name and catchy tag line "Don’t worry, we’ve got
your butt covered!"
Sara's
trademark humor is even infused throughout the product
packaging, with funny cartoons touting the "No More
Grid Butt" advantage of wearing Spanx Control Top
Fishnets or the Power Panties mantra to "Put
Underwear Back Where It Belongs" as an alternative to
the G-string. “Looking good on the outside starts with
how you feel on the inside,” explains Sara. “If I can
make women laugh or smile when they purchase and wear
Spanx products, then they’ll feel even more confident
about their outward appearance.”
Sara
received her B.A. in communications at Florida State
University in 1993. Prior to launching Spanx, she worked
by day as a national sales trainer for DANKA, a $3 billion
fax/copier manufacturer, and by night in comedy. She was
named Ernst & Young Entrepreneur of the Year,
Southeast region, in 2002.
All Spanx
products are designed by women for women. Spanx, based in
Atlanta, as is proud to support community organizations
that also focus on building a woman's confidence. For more
information about Spanx products and retail stores, visit www.spanx.com.
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