Lenora Billings-Harris

Multicultural Diversity

"We fear that which we do not understand. By valuing the differences in others, organizations learn how to leverage the advantages of diversity and inclusion.” 

- Lenora Billings-Harris, CSP

About Lenora Billings-Harris
Lenora Billings-Harris, CSP is an internationally recognized speaker, multicultural diversity expert, and author with more than twenty-five years experience in the public and private sectors. As an educator and keynoter, Lenora has developed a unique way of presenting sensitive topics in a high-energy, fun-filled, yet thought-provoking way.

Her interactive style, and immediately applicable "how to's" have caused clients to invite her back again and again. She works with Fortune 500 companies as well as  professional associations, and non-profit organizations and government agencies. She also served as an adjunct professor for Arizona State University, and is currently on the adjunct faculty of University of North Carolina-Greensboro. Lenora has presented to audiences in South Africa, Spain, Germany, Belgium, Russia, Ukraine, Mexico and Canada.

Before founding Excel Development Systems, Inc. in 1986, Lenora was the director of human resources for a division of CIGNA Corporation, where she provided strategic and operational human resources management direction, counsel, and support to 4000 employees. During that time, she played a key role in managing the process of combining workforces after a major corporate merger. Prior to that, Lenora was project administrator for General Motors Corporation. Her responsibilities included designing, developing, and delivering management seminars, and consulting services to various corporate, and dealership populations. Included among her accomplishments was the completion of the first management program for General Motors of Australia.

In the 1970's Lenora was program director for the Executive Development Center of the Graduate School of Business, The University of Michigan. Her responsibilities included designing, marketing and managing various seminars that produced net profits for the University yearly.

Lenora received her MA from The University of Michigan and her BS from Hampton University. She presently serves on the board of directors of The National Speakers Association, and the board of Win Win Resolutions, a non-profit organization in North Carolina that teaches k-12 students how to resolve conflict without violence. She was active within many Arizona civic organizations. She is past chairwoman of the Phoenix Women's Commission, past president of the National Speakers Association-Arizona Chapter, and past board member of Arizona Women's Education and Employment.

Lenora is the recipient of numerous awards and recognitions for her business successes as well as her civic activities. A few include being listed in International Who's Who of Professionals, Who's Who in the West, Outstanding Young Women of America, and she has won the Outstanding Marketing Awards - Carlson Learning Company (now Inscape Publishing) eight times.

Lenora's Program Topics

The Diversity Advantage: A Wizard of Oz Perspective
This unique keynote uses the Wizard of Oz characters as a metaphor to help you use your brain, heart and courage to make a real difference in today’s multicultural world. This thought-provoking message inspires audiences to increase their options for success, embrace the gifts they each possess, a appreciate the gifts of others.

The Diversity Advantage: Turning Barriers into Bridges
You will learn how, when and why people rely on stereotypes to make day to day decisions about others. This program is designed to propel you to a new level of awareness and skill when interacting with others. A key component of this session is the S.T.O.P. to reduce multicultural conflicts.

Using The Diversity Advantage to Reach Multicultural Markets
Learn effective, non-traditional strategies to sell and market to a variety of ethnic markets. This highly interactive session will equip you with tools and techniques for immediate application.

From Adversaries to Allies: Gender Communication in the Workplace
This fun presentation will help both men and women learn how to improve their communication with the opposite gender. Say what you mean and get what you want while recognizing differences.

KEYNOTE FEE CATEGORY:  $6,500 *

* Honorarium can vary depending on presentation length, distance to venue and many other factors. All fees are plus travel expenses and subject to change, so please call for an exact quote.

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